Warranty Policy

We Are Fully Responsible for Our Products

We stand behind every Calineo product. In case of damage during delivery or any manufacturing defects, we will send you a replacement for FREE.

What We Cover

• •Manufacturing Defects — Any defects in materials, workmanship, or production processes
• •Structural Problems — Issues with load-bearing components or joints under normal use
• •Hardware Failures — Faulty bolts, screws, or brackets
• •Delivery Damage — Products damaged during shipping
• •Missing Parts — Any components missing from your order
• •Wrong Specifications — Products that don't match what you ordered

What's Not Covered

• • Damage due to misuse, abuse, or negligent handling
• • Normal wear and tear from regular use
• • Improper installation or setup
• • Use beyond specified weight limits
• • Exposure to weather conditions (indoor products only)
• • Modifications or repairs by unauthorized parties
• • Damage from accidents or impacts
• • Cosmetic issues that don't affect functionality
• • Normal loosening of hardware requiring routine maintenance

How to Claim Your Warranty

Usage Guidelines

To ensure warranty coverage and product longevity:

• • Follow weight recommendations strictly
• • Use products only for their intended purpose
• • Ensure adult supervision for children
• • Perform regular maintenance and safety checks
• • Periodically check and tighten all screws and bolts
• • Keep products dry and clean (for indoor models)
• • Install products on level, stable surfaces

Additional Information