Terms & Conditions

    Last updated: 10/23/2026

    Agreement to Terms

    By accessing and using Calineo's website (operated by HKthenics Private Limited) and purchasing our products, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you may not use our services.

    Product Information

    • • All products are designed for calisthenics and fitness activities
    • • Products are made-to-order with a delivery timeline of 15-20 days
    • • We strive for accurate product descriptions and images
    • • Product specifications may vary slightly due to handcrafted nature
    • • Colors may appear different due to monitor settings

    Orders and Payment

    • • All orders are subject to availability and confirmation
    • • We reserve the right to refuse or cancel orders
    • • Payment must be made in full before production begins
    • • Prices are in Indian Rupees and include applicable taxes
    • • We accept various payment methods as displayed at checkout

    Manufacturing & Delivery

    Since we manufacture products on order, the standard delivery timeline is 15-20 days from order confirmation. This allows us to ensure quality and customization for each order.

    • • Production begins only after full payment confirmation
    • • Delivery timeline: 15-20 days from order confirmation
    • • We will provide tracking information once shipped
    • • Installation guidance will be provided with each product

    Product Usage & Safety

    Products must be used fairly and according to provided guidelines. Misuse may void warranty coverage.

    • • Products are designed for use under adult supervision
    • • Follow weight limits strictly
    • • Regular inspection and maintenance required
    • • Use products only for their intended purpose
    • • Ensure proper installation before use
    • • Report any defects or issues immediately

    Warranty & Quality Assurance

    We stand behind the quality of our products and offer a 2-year manufacturing warranty covering:

    Covered

    • • Manufacturing defects in materials or workmanship
    • • Structural integrity issues under normal use
    • • Hardware and component failures

    Not Covered

    • • Damage due to misuse, abuse, or neglect
    • • Normal wear and tear from regular use
    • • Damage from weather exposure (for indoor products)
    • • Modifications or repairs by unauthorized parties

    Limitation of Liability

    Calineo's liability is limited to the purchase price of the product. We are not liable for indirect, incidental, or consequential damages. Users assume responsibility for proper installation, use, and maintenance.

    Governing Law

    These terms are governed by Indian law. Any disputes will be resolved through Indian courts with jurisdiction in the location of our registered office.

    Contact Information

    Company: HKthenics Private Limited (Brand: Calineo)

    Registered Office: H6/D, Smartworld Orchard, Sector 61, Gurgaon 122098, Haryana, India

    GSTIN: 06AAICH2198F1ZI

    Email: info@calineo.in

    Phone / WhatsApp: +91 76838 68233

    Hours: Monday–Saturday, 9 AM – 6 PM IST